We’re a new kind of marketing services partner.
Now, more than ever, brands need more contextual empathy within and across their customer engagement marketing. Clients need less from agencies telling them they need to create more content, more disconnected hubs - more complexity in their ecosystems. We seek to create intentional, purposeful content experiences for audiences through balanced curation, creation, assembly and smart delivery.
Empathy + Utility = Experience
At Empathy/CX™, we believe the crafted combination of empathy and utility make for great customer experiences that create value.
Our vision is to be a leading creative content and CX marketing agency - engaged with national brands, growing regional and local businesses - and to be the destination (or connected gig partner) for the industry's most talented, ambitious, empathetic and enthusiastic strategic and creative professionals. We will always be where our Clients need us to be, as they wish - closest to the customer wins!
value for our clients
Our Clients realize excellent value, efficiency and competitive rates because we deliver superior talents and teams in service to their objectives while sustaining low overheads with "working" management.
We hold to one set of truths for ourselves: Great people create Great ideas that become Great Work for our Clients and their audiences.
Develop great ideas and deliver exemplary creative content experiences for our Clients to help them achieve their business and audience objectives.
Committed to Great Work, engendering empathy, inclusiveness and diversity, creativity and innovation, and continuous growth for our team and partners.
Support and nurture one another as a team – to build our skills and careers, achieve our dreams, do Great Work, enjoy balance and flow in our lives, and provide for our families.